Carro - Retailers: Adding New Products is Delayed – Incident details

All systems operational

Retailers: Adding New Products is Delayed

Resolved
Degraded performance
Started 9 months agoLasted about 10 hours

Affected

Carro App

Degraded performance from 9:10 PM to 6:45 AM

Carro Brand Partnerships

Degraded performance from 9:10 PM to 6:45 AM

Carro API

Degraded performance from 9:10 PM to 6:45 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Retailers are currently experiencing an issue with adding new products - added products may not appear in your Shopify for a few hours. Our engineers are actively working on the issue. We appreciate your patience. If you have a question, please reach out to the Carro team via Intercom or support@getcarro.com.